If you are notifying us of a claim, the first step is to download and complete the appropriate Proof of Claim form below. It’s important to note that providing accurate and complete information is essential to ensure a smooth process.
Once you have filled out the Proof of Claim form, the second step is to submit your information on the website form towards the bottom of this page. You will be asked to upload your completed Proof of Claim form.
For any claims-related questions or assistance, please reach out to our claims team:
Once your claim is submitted, we will promptly assign it to a claims professional who will begin an independent investigation. Within 10 business days, you can expect correspondence acknowledging receipt of the claim and any additional information required.
To check on the status of your claim, please contact the claims professional assigned to your case or email us at claims@unitedcasualty.com.
Each claim is unique, and the duration of the process can vary. After submission, a claims professional will be assigned to conduct an independent investigation.
Within 10 business days, you’ll receive acknowledgment of the claim and requests for additional documentation.
As the investigation progresses, further information may be requested.
Once the investigation is complete, both the claimant and the bond principal will be informed of our findings.
We’re here to support you every step of the way, ensuring clear communication and prompt service. If you have additional questions or need further assistance, don’t hesitate to contact our claims team.
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